GRM Success Story – Medical

Today I thought I’d share another positive review of GRM’s top notch customer service. This is an excerpt from an email we received recently from the administrative manager at a small medical practice.

“I would like to thank GRM Information Management Services for helping us organize and consolidate our off-site storage into your very fine company. My sincere appreciation to everyone at GRM who worked with me and helped solve the problems that made this project a complete success. I look forward to working with GRM in the future and would recommend your company to anyone.”

More on HIPAA

Storing medical records is one of the most complicated tasks GRM handles. Between the life and death nature of keeping patients records safe and readily available to the complicated HIPAA regulations that ensure they are handled properly – GRM has learned how to efficiently handle every type of medical document. As I’ve mentioned in the past, our website keeps clients up-to-date and in the know on a variety of document management subjects. If you are currently a GRM customer and interested in learning more about HIPAA and the medical document storage, you can read more about it here.

Success Story – Business Resumption GRM

One of the benefits of GRM has always been its immediate access in and out of New York City. Since the events of September 11, GRM has had to rethink its entire business model. With over 3,000 customers located in the metropolitan area, they were immediately concerned about meeting the needs of their customers. With quick thinking, preparation and commitment to the customer, they were able to play a key role in business resumption for many in their large customer base. Here [http://grmims.com/success-govt.asp], Jerry Glatt, Executive V.P. General Manager, New York of GRM illustrates the role they played in business and the commitment of their team to act in the face of tragedy.

GRM Case Studies

Yesterday I directed existing GRM clients to our education center, and today I'd like to point out another wonderful resource for customers - GRM's comprehensive list of case studies. These studies cover a variety of subjects, including topics pertaining to our major industry clients - legal, medical, government, entertainment and financial services. If you're an existing GRM client - especially one which works within the a forementioned industries - I highly suggest logging in to have a look at the relevant case studies. You can log into the GRM system via our secure Login Page.

Our Education Center

GRM takes pride in keeping all of our customers in the know. We believe that an informed customer is a good customer - and we designed the education center section of our website to help all of our customers stay totally informed and up to date on the comings and goings of document management. If you're currently a GRM client, follow the link here to sign in and check out the many valuable resources available at the education center.