What People are Saying about GRM - Financial Services Client

Today I'd like to share another testimonial about GRM. This quote comes from one of our clients that is a supervisor at a Financial Services company. Every day we receive emails from satisfied clients, and we couldn't be more happy to read these types of positive critiques.


“Upon the anniversary with GRM, we wish to acknowledge the outstanding efforts of your entire staff. Key members of your team were outstanding in their willingness to enable us to become proficient with all functions of your web-site. Furthermore, every member of your staff we have dealt with has exemplified the utmost professionalism and dedication to our every need. We highly anticipate continuing this level of relationship with GRM.”

2008 Document Management Review

The CPA Technology review has an article posted on their website that reviews various digital document management solutions. Of course, nothing beats having a trustworthy, off site document management systems provider like GRM - but some of these programs are great to use in conjunction with the services that we offer. They reviewed the programs based on seven categories:

- Usability

- Scanning

- Integration

- Workflow Automation

- Client Portal

- Technology

- Pricing

GRM Success Story - Chicago Law Firm

A prestigious Chicago Law Firm specializing in Patent Law, was renting space in a sub-basement of one of the most noted commercial movers in Chicago for their 20,000+ boxes. They were faced with many of the standard security and environmental issues that comes along with basement storage. Yet, the more looming issues were the high no-find file rate and their current lease was about to expire. Every missing file meant both time and money. When GRM met the Law Firm, their plan was to rent space in another building and find an Information Management Company to provide consultation. GRM created a proposal.


GRM outlined for the law firm many items that had not been considered when finding new space. For example, the Law Firm needed to create a racking system, install appropriate sprinkler systems, establish security measures, and receive the necessary approvals from the city. The Law Firm quickly learned there was more to this process than rental space, personnel and utilities. There was still the larger problem, their high no-find file rate. Impressed by GRM's knowledge and insight, The Law Firm called in the CEO of the firm to hear GRM's proposed 'total solution.' What GRM ultimately proposed was a solution that included security, a complete transfer of boxes and data, with a net result of 100% file retrieval rate. The GRM solution was right in line with the proposed budget, and the solution was accepted. There was one last caveat, 20,000 boxes needed to be transferred, indexed, and shelved as well as being completely accessible throughout the process, within 20 business days. The bar had been set and GRM was put to task.

To read more on this and other GRM success stories, please head over to the GRM website.

GRM Customer Survey

One of the goals of GRM Document Management Services is to constantly improve our customer service. We currently offer document management programs to hundreds of businesses across the United States. From New York and Philadelphia on the East Coast, Miami in the South, and Chicago in the Midwest to Los Angeles and San Francisco on the West Coast - we believe in offering all of our clients unrivaled document management services.

In order to better our day-to-day functioning and ease of use, we've added an in-depth customer survey on the home page of our website. If you are currently a GRM customer, I strongly advise you to select your home city and complete the form. Not only will it help us help you keep track of your information, but the survey also ensures that your document management programs stay tailor fit to all of your company's needs.