Successful Content Management

News Factor ran an article earlier this month discussing the merits of traditional records management with newer digital document management programs. Interestingly, the case study featured in the article focuses on one of GRM's main solution industries - Government Document Management. Following changes in records/document management in San Diego county, the case study gives the reader an inside look in how transitioning to a new program goes. From the start of the article:

"Recently, the County of San Diego RM underwent a major overhaul. The county combined its electronic document management (EDM) program with the RM program when it realized they had similar goals. The joint programs are now collectively referred to as the enterprise content management (ECM) program. This program directly affects all county departments and indirectly affects all county employees and the public."

To read the entire case study, please follow the link at the top of this post.